Dynamic Voicemail Messages with Ring Groups

@mtgctrs wrote:

I'm new to FreePBX but have been very impressed with the functionality and ease of use.

I've got Ring Groups setup for each user with the ringall-prin option set. This way it will ring both extension one for the office and the other extension to there softphone, but not ring if the office extension is in use. This is all working well

What I'm trying to do is change what happens with the call if no one answers or if the user is on the phone or extension busy. Right now I have the destination set to voicemail and the voicemail destination to the user's voicemail box busy message.

Is it possible to make the voicemail message unavailable play when no one answers and the busy message play if the extension is in use?

Freepbx 13.0.100
Asterisk 11.21.2

Thank you for the help.

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