any help with diagnosis or solution would be greatly apprec 
I want to send a fax, and line provider want me to dial *99 before dialing the phone numbe. The fax fails, suspect the cause is *99 is triggering something internal to freepbx/asterik and and not letting it through. any way get the *99+ph# to pass thru to from pbx to dialing? both the freepbx and the ooma trunk has * feature codes. any ideas on how to accomplish getting the final outbound call to be *99+ph#.
what i tried so far:
- voice call to 19292070142 (faxbeep.com) - success. I hear fax tones, confirming the service.
- voice call to *99+ph#, i get an operator msg “the number you have dialed not in service, try again…”. *99+ph# dialed appears not to reaching the desired 19292070142 endpoint.
- Faxing w/ WinPrint Hylafax ph# (without *99) ; this leads to a fail, see log below. appears to make contact with fax machine VoxFax but not successful. Guess this is why ooma want to pre-identify faxes with a *99 tag to optimize.
- make sure *99 isnt on the pbx feature code list (no changes, *99 is not a feature code, * is listed as a direct dial prefix – not sure what that means),
- WinPrint *99+Ph#; lead to the fax keeps re-queuing, and finally fail after X attempts.
- tried creating a dial pattern of *991NXXNXXXXXX ; dial *99+ph#; output incorrect dialing, “no carrier” from the hylafax logs
hardware setup: (ooma pstn) to (grandstream ata) to ( RasPBX with hylafax )
(Ooma needs to know that you are making a fax call so the connection can be optimized for fax transmissions. Dial the prefix *99 before dialing the number you wish to reach.)
hylafax error report: ( this is standard dialing w.o. the *99 recommendation)
Your job to 19292070142 failed because:
---- Transcript of session follows ----
Jul 23 11:35:52.34: [ 9064]: SESSION BEGIN 000000017 19292070142
Jul 23 11:35:52.34: [ 9064]: HylaFAX ™ Version 6.0.6
Jul 23 11:35:52.34: [ 9064]: SEND FAX: JOB 4 DEST 19292070142 COMMID 000000017 DEVICE ‘/dev/ttyI150’ FROM ‘root <[___@gmail.com)>’ USER root
Jul 23 11:35:52.34: [ 9064]: ← [14:AT+FCLASS=1.0\r]
Jul 23 11:35:52.34: [ 9064]: → [2:OK]
Jul 23 11:35:52.35: [ 9064]: DIAL 19292070142
Jul 23 11:35:52.35: [ 9064]: ← [16:ATDT19292070142\r]
Jul 23 11:36:05.67: [ 9064]: → [7:CONNECT]
Jul 23 11:36:06.93: [ 9064]: → [5:ERROR]
Jul 23 11:36:06.93: [ 9064]: MODEM Command error
Jul 23 11:36:06.93: [ 9064]: FCS error
Jul 23 11:36:06.93: [ 9064]: ← [10:AT+FRS=21\r]
Jul 23 11:36:07.65: [ 9064]: → [2:OK]
Jul 23 11:36:07.65: [ 9064]: ← [9:AT+FTH=3\r]
Jul 23 11:36:07.67: [ 9064]: → [7:CONNECT]
Jul 23 11:36:07.67: [ 9064]: ← data [3]
Jul 23 11:36:07.67: [ 9064]: ← data [2]
Jul 23 11:36:08.75: [ 9064]: → [2:OK]
Jul 23 11:36:08.75: [ 9064]: SEND send CRP (command repeat)
Jul 23 11:36:08.75: [ 9064]: ← [9:AT+FRH=3\r]
Jul 23 11:36:09.67: [ 9064]: → [7:CONNECT]
Jul 23 11:36:11.39: [ 9064]: → [5:ERROR]
Jul 23 11:36:11.39: [ 9064]: MODEM Command error
Jul 23 11:36:11.39: [ 9064]: FCS error
Jul 23 11:36:11.43: [ 9064]: ← [10:AT+FRS=21\r]
Jul 23 11:36:12.12: [ 9064]: → [2:OK]
Jul 23 11:36:12.12: [ 9064]: ← [9:AT+FTH=3\r]
Jul 23 11:36:12.13: [ 9064]: → [7:CONNECT]
Jul 23 11:36:12.13: [ 9064]: ← data [3]
Jul 23 11:36:12.13: [ 9064]: ← data [2]
Jul 23 11:36:13.21: [ 9064]: → [2:OK]
Jul 23 11:36:13.21: [ 9064]: SEND send CRP (command repeat)
Jul 23 11:36:13.21: [ 9064]: ← [9:AT+FRH=3\r]
Jul 23 11:36:14.15: [ 9064]: → [7:CONNECT]
Jul 23 11:36:15.09: [ 9064]: → [5:ERROR]
Jul 23 11:36:15.09: [ 9064]: MODEM Command error
Jul 23 11:36:15.09: [ 9064]: FCS error
Jul 23 11:36:15.09: [ 9064]: ← [10:AT+FRS=21\r]
Jul 23 11:36:16.61: [ 9064]: → [2:OK]
Jul 23 11:36:16.61: [ 9064]: ← [9:AT+FTH=3\r]
Jul 23 11:36:16.63: [ 9064]: → [7:CONNECT]
Jul 23 11:36:16.63: [ 9064]: ← data [3]
Jul 23 11:36:16.63: [ 9064]: ← data [2]
Jul 23 11:36:17.71: [ 9064]: → [2:OK]
Jul 23 11:36:17.71: [ 9064]: SEND send CRP (command repeat)
Jul 23 11:36:17.71: [ 9064]: ← [9:AT+FRH=3\r]
Jul 23 11:36:18.91: [ 9064]: → [7:CONNECT]
Jul 23 11:36:20.63: [ 9064]: → [5:ERROR]
Jul 23 11:36:20.63: [ 9064]: MODEM Command error
Jul 23 11:36:20.63: [ 9064]: FCS error
Jul 23 11:36:20.63: [ 9064]: ← [9:AT+FRS=7\r]
Jul 23 11:36:21.23: [ 9064]: → [2:OK]
Jul 23 11:36:21.23: [ 9064]: ← [9:AT+FRH=3\r]
Jul 23 11:36:26.57: [ 9064]: → [7:CONNECT]
Jul 23 11:36:28.25: [ 9064]: → [2:OK]
Jul 23 11:36:28.25: [ 9064]: REMOTE CSI “VoxFax”
Jul 23 11:36:28.25: [ 9064]: ← [9:AT+FRH=3\r]
Jul 23 11:36:28.75: [ 9064]: → [7:CONNECT]
Jul 23 11:36:28.81: [ 9064]: → [2:OK]
Jul 23 11:36:28.81: [ 9064]: REMOTE best rate 9600 bit/s
Jul 23 11:36:28.81: [ 9064]: REMOTE max A4 page width (215 mm)
Jul 23 11:36:28.81: [ 9064]: REMOTE max unlimited page length
Jul 23 11:36:28.81: [ 9064]: REMOTE best vres 15.4 line/mm
Jul 23 11:36:28.81: [ 9064]: REMOTE format support: MH, MR
Jul 23 11:36:28.81: [ 9064]: REMOTE best 0 ms/scanline
Jul 23 11:36:28.81: [ 9064]: USE 9600 bit/s
Jul 23 11:36:28.81: [ 9064]: ← [9:AT+FRS=7\r]
Jul 23 11:36:28.89: [ 9064]: → [2:OK]
Jul 23 11:36:28.89: [ 9064]: ← [9:AT+FTH=3\r]
Jul 23 11:36:28.91: [ 9064]: → [7:CONNECT]
Jul 23 11:36:28.91: [ 9064]: ← data [3]
Jul 23 11:36:28.91: [ 9064]: ← data [2]
Jul 23 11:36:29.99: [ 9064]: → [2:OK]
Jul 23 11:36:30.99: [ 9064]: ← [5:ATH0\r]
Jul 23 11:36:31.12: [ 9064]: → [2:OK]
Jul 23 11:36:31.12: [ 9064]: SESSION END
9 posts - 4 participants