Hey everyone! I came across a situation the other day and started looking into ways around it and would appreciate any ideas or thoughts…
Basically, it was brought to my attention that when we set our mobile to do not disturb it also puts our desktop phones on DND. Since they both run on the same extension, I guess this makes sense. So we thought that we could just separate the two into 2 separate extensions and just setup find me/follow me so they both ring when either is called. That all seems to work fine except when we try to use BLF Directed Call Pickup… We realized that if ext A is called and we try to pickup ext B it gives us a busy tone. This is where we have been stuck at up to this point.
Anyone have any ideas on how to keep our 2 devices separate and still be able to use BLF Directed Call Pickup? Maybe this isn’t possible which we are prepared to accept that end result also. The main thing we were trying to achieve was to be able to turn on DND for our cell phones when we are not wanting calls but to allow our desk phones to still receive calls.
Thanks in advance for any help!
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