@Novais wrote:
I am looking to have either some kind of notification played to an extension when receiving an attended transfer. We are working with FreePBX Distro V13 and Asteriks 11 with Ubiquiti UVP phones. Heres the scenario...
Call comes in and is answered by extension 101. Caller needs to be transferred to Extension 102 so we use attended transfer to call 102. 102 has Intercom auto answer enabled so the intercom is auto answered and the user accepts the transfer. User 101 completes the transfer and 102 is immediately connected without any notification. We are also noticing that the caller ID still shows extension 101 rather than the caller id of the inbound call.
What we would like to have happen is...
Intercom auto answer is needed and works well but we would like to have the attended transfer call either be announced with a beep when connected or to have the phone ring as it would when an a regular call comes through. We would also like to have the inbound caller ID show once the call is transferred.
I know we could put a call on hold and call an extension or park a call and page etc or do a blind transfer (which transfers the caller id properly and rings the phone like we want) but attended transfer is preferable with our office scenario.
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