IVR Help if calls no answer transfer to Operators

@asifahmed009 wrote:

I currently have IVR set and working, with Direct Dial and 0 for an operator..
is it possible ..

1. if user is busy (play prompt "User is busy your call is transferring to operator") calls transfer to operators queue.

2. If user is not available ring extension 15 sec then (play prompt "User is not available your call is transferring to operator") transfer to Operators queue.

3. If user extension not active (play prompt "User is not available your call is transferring to operator") then call transfer to operator queue.

Any help would be appreciated.

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