@ekohler wrote:
I have an issue with DND on the lines and the polycom VVX310 & 410 phones.
This is the scenerio:
If the phone is put in DND via the phone menu, the Lines on the BLF buttons that are monitoring them do not indicate DND. If the Lines are put in DND via the UCP or feature code, the phone does not show any indication that it is in DND. I tried to solve this with a sof button that toggles both the phone DND and the Line via a combination of a phone command and a feature code. This works and toggles both the line and the phone into or out of DND. The problem I have is if the phone reboots while it is in the DND mode, the phone comes back not in DND, but the line is still in DND. The toggle works but they stay out of sync.
I would like to just use the line DND, but I would like to have some indication on the phone to show that the line is in DND. I have tried to create a BLF button for the same line, which does do the indication, but that looks like a kludgy solution. Any suggestions?
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