@jes1111 wrote:
I'd love to have a frank and open discussion about D&U Mode (that isn't terminated abruptly with "we don't support it").
The move away from the "old" model of hard phones on desks is accelerating. Softphones, floating users and shared devices are the future. Frankly, I think that Sangoma/FreePBX are missing a huge opportunity to be at the forefront of this trend. (Of course there will always be a place for deskphones, particularly sexy new gear like the Sangoma devices and Ubiquiti's Unifi phones.)
D&U Mode is a perfect fit for this future. I believe it is the only way to support both "one user, many devices" and "one device, many users" simultaneously. So why is FreePBX/Sangoma trying so damn hard to suppress it?
We are a nursing home (a 24/7/365 business) running FreePBX in D&U Mode on a Sangoma 60 box. We have (so far) 4 deskphones (fixed), 3 Android phones (fixed), 6 Android phones (ad hoc) and 13 iPads (ad hoc) - servicing 58 registered Users. D&U Mode works perfectly for us and is now "Business Critical" here. Are we a unique business? Are we even an unusual business? - certainly not! Will more and more businesses operate like this in the future? Yes!
Frankly, the argument that "D&U Mode breaks many modules" is just a cop-out. It could be made to work for the majority of modules - any that really can't be supported could be marked as such - no harm, no foul.
Can we discuss this? Please?
Posts: 20
Participants: 8