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Random choppy audio on calls

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@justinm001 wrote:

Built a phone system for both myself and a client and both locations are receiving choppy audio. both locations are using the same exact hardware, VOIP.MS for SIP, and same untangle router. Its intermittent but about 10-25% of calls are choppy.

How can I tell if the issue is related to hardware on the Asterisk system or with the router? We're using a repurposed Astaro 520 for hardware, old hardware but has Xeon, RAID1, and redundant power. Both are connected to Cisco Catalyst 3750G and Untangle 13 using Astaro 320 hardware. We haven't noticed any issues with anything else

frepbx shows for month,
CPU load max .48,
Memory max 60% buffer and 90% cached,
Disk 5-10%
Network 60MB (gigabit network)

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