@nickb wrote:
Greetings,
I have a system running FreePBX Distro 13.0.163 with Asterisk version 13.9.1
I've configured inbound fax detection to receive faxes and distribute them by email - not attempting to relay to an ATA or anything like that, just a simple fax to email configuration.
Intermittantly, faxes are failing. Today I received a report of such, and the log showed these two errors:
[2016-08-03 10:42:22] VERBOSE[26763][C-0000057f] pbx.c: Executing [s@ext-fax:5] ExecIf("PJSIP/inbound-0000060f", "1?Set(FAXSTATUS="FAILED: error: Unexpected message received statusstr: Unexpected message received")") in new stack [2016-08-03 10:42:22] VERBOSE[26763][C-0000057f] pbx.c: Executing [h@ext-fax:104] NoOp("PJSIP/inbound-0000060f", "FAX "FAILED: error: Unexpected message received statusstr: Unexpected message received" for: faxes@domain.tld , From: "NPANXXXXXX" <NPANXXXXXX>") in new stackI'm not sure if this an error on my end, or the senders' end (e.g. line conditions). The fax is being received on a PJSIP trunk from the VOIP provider. I have been unable to duplicate the error using my fax - but I'm using a software virtual fax solution, not a POTS line.
Any troubleshooting suggestions or tips would be appreciated.
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