@BigChief wrote:
We built a click-to-call app in Salesforce, and I was wondering if we could make the calls we originate from that app to automatically pick up on the user's desk phone, as opposed to just ringing it.
From what I could see, we can set a "ring-answer" in FreePBX for our Polycom configurations, but that makes them automatically pick up for any call when we only want them to auto answer for these click-to-call clicks.
Is there any way in ARI to pass an auto-answer/ring-answer command to the endpoint?
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