@BuddaPace wrote:
Hi Everyone,
I have just setup a new FreePBX install in our office (FreePBX 13.0.167) and am having a few connection issues with certain phone numbers.I think it relates to calling other PABX systems as 90% of the phone calls we are making are working without an issue. The problem seems to be when I make a call to these particular numbers, everything appears to work as normal, but there is no phone
I have emailed our client (who runs the other PBX) and he can see the call (in their logs - Avaya IP Office) but their system does not ring, just silence - They are able to call our PABX without an issue.
This situation, ironically, also happens when I try to ring my VOIP providers support number.I have looked through the log and the issue appears to only happen when this is shown in the log
-- Channel SIP/EnginPace-00000005 joined 'simple_bridge' basic-bridge <0c8cc13e-8954-4213-823f-9ab6e60f1d14> -- Channel PJSIP/409-00000004 joined 'simple_bridge' basic-bridge <0c8cc13e-8954-4213-823f-9ab6e60f1d14>All the other successful calls don't appear to have this message.
I am hoping its something I have missed in the settings as our old system did not have this problem (it was running FreePBX 2)
If something could point me in the right direction, that would be fantastic.
Thanks in advance.
Posts: 1
Participants: 1