Outbound Route Not Working for NEW SIP Service - Cox Communications

@landerson01 wrote:

We have installed a new PBX Free Server for SMB client. Everything is working great except Outbound calling. Quick run down of our setup:

FreePBX 13.0.167
Asterisk ver. 13.10.0

Specific error string when dialing out from extension is below: (abridged output)

[Aug 30 12:11:40] -- Executing [s@macro-dialout-trunk:23] Dial("SIP/110-00000017", "PJSIP/4408478356@Cox,300,T") in new stack
[Aug 30 12:11:40] -- Called PJSIP/4408478356@Cox
[Aug 30 12:11:40] == Everyone is busy/congested at this time (1:0/0/1)
[Aug 30 12:11:40] -- Executing [s@macro-dialout-trunk:24] NoOp("SIP/110-00000017", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1") in new stack
[Aug 30 12:11:40] -- Executing [s@macro-dialout-trunk:25] GotoIf("SIP/110-00000017", "0?continue,1:s-CHANUNAVAIL,1") in new stack
[Aug 30 12:11:40] -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[Aug 30 12:11:40] -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("SIP/110-00000017", "RC=1") in new stack
[Aug 30 12:11:40] -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("SIP/110-00000017", "1,1") in new stack
[Aug 30 12:11:40] -- Goto (macro-dialout-trunk,1,1)
[Aug 30 12:11:40] -- Executing [1@macro-dialout-trunk:1] Goto("SIP/110-00000017", "s-INVALIDNMBR,1") in new stack
[Aug 30 12:11:40] -- Goto (macro-dialout-trunk,s-INVALIDNMBR,1)
[Aug 30 12:11:40] -- Executing [s-INVALIDNMBR@macro-dialout-trunk:1] NoOp("SIP/110-00000017", "Dial failed due to trunk reporting Address Incomplete - giving up") in new stack

Appreciate the help in troubleshooting issue.

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