@BigChief wrote:
We're trying to set a custom caller ID using the Asterisk Rest Interface (ARI). When we place the call, our internal softphone sees the call as coming from the custom caller ID, but the receiving end on PSTN only sees the default caller ID set for our Outbound Route.
If we set a customer caller ID using a feature code from the Caller ID paid module, it works fine. Are we doing something wrong here? Here's the ARI page and our softphone receiving the call.
This is the receiving phone:
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