Unable to generate a Let's Encrypt Certificate

@bksales wrote:

running
PBX Firmware: 10.13.66-14
FreePBX 13.0.188.8
Certificate Manager 13.0.34

we get the following error when attempting to get a Let's Encrypt Certificate (i have blanked out the subdomain)

There was an error updating the certificate: Please check http://xxxxxx.bkss.net/.well-known/acme-challenge/SI89c_U2u8HrGIKl_2FNn86y48FytLg2l13aA3EnF70 - token not available

i have tried deleting the /etc/asterisk/keys/_accounts directory and have verified that the firewall is properly configured. any help is greatly appreciated.

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