@gforceco wrote:
Hello all..
I am having an issue with the Find Me/Follow Me. I know that these systems are not designed for multi-tenant scenarios, but I setup one server for two customers. One of the customers likes to have the Find Me/Follow Me feature on their extensions, where, if they don't answer after 10 seconds, it will keep ringing the extension and also dial out to their cell phone. Here lies the problem I am facing and I am at a loss. I am putting the cell phone to dial as NXXNXXXXX#. This dials the phone just fine, but it keeps displaying my other customer's (wrong) CID when it reaches the cell phone.
It doesn't matter what mode I select under Change External CID Configuration, it still displays the wrong CID. I checked the trunk and outbound route settings, but I couldn't find anything relevant that pertains to this issue. By the way, both customers have their own trunk and outbound route configured.
But wait, this gets weirder: If I dial an extension that has a follow me/find me feature enabled internally, it will display the correct CID on the cell phone. It's only on external calls.
Any help will be greatly appreciated.
Configuration:
PIAF Installed Version = 3.0.6.7 under KVM
FreePBX Version = 13.0.188
Running Asterisk Version = 12.8.1
Asterisk Source Version = 12.8.1
Dahdi Source Version = 2.10.0.1
Libpri Source Version = 1.4.15
Operating System = CentOS release 6.8 (Final)
Kernel Version = 2.6.32-504.12.2.el6.x86_64 - 64 Bit
Posts: 7
Participants: 3