Quantcast
Channel: General Help - FreePBX Community Forums
Viewing all articles
Browse latest Browse all 12600

Multiple Extensions on Ring group = failing inbound calls

$
0
0

@Nilocrasta wrote:

Hello all....!

I am currently running a hosted Freepbx w/sangoma server (hosted by cyberlink) and have about 20 linksys Spira (303s and 942s) phones in my office. My local network sits behind an ATT Uverse modem and a Netgear Nighthawk Router

They all dial out perfectly fine. But when calls come in through a ring group with all the (20) extensions, any one that answers that call, the phone shows an "answering" message, all the phones from that inbound call keeps ringing, and the caller ends up in a voicemail.

I tried switching to a findme setup, but I ran into the same issue.

The only fix I have is to place a small amount of extensions on the ring groups, I think I maxed out at 5 extensions before the problem arises. Another thing I noticed recently is that the calls can not be transferred from one extension to another.

Very frustrating because I am feeling the pressure from my sales agents and my partner. From my past 15 hours of scouring the forums and reading the guides, I am starting to feel like its a NAT issue, and that I should do something about setting up a VPN... There are no tutorials on setting up an Externally hosted PBX server so I am kind of stuck until I can find someone that's familiar with this issue and can help!

Thanks!

Posts: 7

Participants: 3

Read full topic


Viewing all articles
Browse latest Browse all 12600

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>