Route manually dialed outbound calls through a queue

@JimInSRQ wrote:

I run a small call center where a number of customer interactions require a call back. I'm trying to find a way that outbound calls are routed through a queue. Note that these callbacks are on demand manual dials by the agent. The end goal is to...

1. ensure calls are counted against the right call center product group (Queue stats)

2. Auto record the outbound calls

Any/All suggestions are welcome.

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