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BLF required to not show "ringing" state

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@jpennell wrote:

Oh good grief. I've spent a few hours reading articles and trying different ideas with no success.

I have a FreePBX system with a few Gigaset DE900s and a Gigaset N510. The DE900s have BLF assigned to buttons - and this was only done so reception and a couple of other users could see in-use extensions.

The problem is that, correctly, the BLF flashes for incoming calls but since every extension is a member of the ring group, the DEs light up like a Christmas tree when an incoming call arrives.

I don't need pickup ability and don't want the BLF subscription to notify the subscriber when the extension is ringing.

Originally I hoped notifyringing = no would easily fix this but of course now. Then I've tried creating a custom hint for each extension and placing it in the override file but can't get that working either.

What's very frustrating to me is that I work in IT and don't normally go round and round with little result - right now, I'm totally lost and confused.

Please help... :wink:

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