Quantcast
Channel: General Help - FreePBX Community Forums
Viewing all articles
Browse latest Browse all 12629

Incorrect Caller ID after forwarding call to Follow Me number

$
0
0

@vojd wrote:

Hello everyone.

Distro Ver: 13.0.190.11
Asterisk Ver: 13.13.1
Applied Scripts Ver: 10.13.66-12

I have very strange problem, which I tried to search here, but unable to find, so decided to open a new topic. I have registered several trunks.

OK, for simplicity, I'll describe an issue this way. when I'm calling from my mobile number (or from any external number) to one of trunks, Let's say I'm calling to number 123, then I'm dialing internal extension and this extension has 'Follow Me' feature has enabled, so this call is transferred to personal mobile number of employee, but the Caller ID displayed on her mobile is different from the number which I'm calling to i.e. I was calling to 123, but after transferring number to mobile, it displays another Caller ID (of course from our trunks), but different from 123.

The extension which I'm calling to has set Outbound CID to use her trunk - 123, but anyways, I can't understand where it takes from this different Caller ID. One thing I can tell is that this number is first in the list of outbound route trunk lists, but this extension is blocked to use this trunk with commercial module - Extension Routes.

Please suggest where should I start finding problem?
Thanks in advance

Posts: 1

Participants: 1

Read full topic


Viewing all articles
Browse latest Browse all 12629

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>