@hyegeek wrote:
Hopefully I will be able to explain what I'm trying to do well enough...
I've created a custom app and placed it in extensions_custom.conf. I've successfully created a custom destination and used it in a time condition. So far so good, but I want to be able to transfer calls to it as well as allowing it to be dialed from an IVR.
After reading a suggestion I found via google, I made a virtual extension and pointed all of the optional destination to my custom destination. This seemed to work great. I was able to dial it from an IVR and I setup a BLF button pointing to it which showed me when it had been dialed and allowed me to dial it via that button.
Unfortunately, when I tried to transfer a call to it via the blf button (or even just doing a transfer) the person being transfer only got a busy signal and the CDR log showed congestion.
I also tried setting up a misc application. This worked for allowing me to transfer to it, but I don't think I can setup a BLF button to a misc application and it doesn't work when I try to dial it from an IVR.
Any suggestions on how to get what I'm after? Thanks.
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