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Unable to register any SIP Phone

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@pvogt wrote:

I have successfully built my FreePBX server and set up my SIP trunk. I'm confirming it's working because when I dial the DID on a cell phone, the server goes into the IVR menu I set up for testing. So it's receiving inbound calls from the outside world.

Problem is, I can't register any SIP phones (hardware and software) and I've tried everything:

  • Opened port TCP port 5160 on the hardware firewall pointing the FreePBX Server
  • Created new SIP Extension (101) and linked to a new user. Copied both secrets to clipboard
  • Logged into the SIP Phone's web interface (Shoretel IP-8000).

Parameters are:
SIP Username: Same as what I set up in FreePBX
SIP Authorization Name: Same as the SIP Username
SIP Authorization Password: Same as the FreePBX User Secret
SIP Registration: Direct
SIP Registrar: Enabled
Registrar Hostname: IP Address of the FreePBX server
Registrar IP Port: 5160
UDP Signaling Port: 5160
TCP Signaling: Enabled
TCP Signaling Port: 5160

These parameters lead SIP Registration to fail.

What am I doing wrong?

Posts: 11

Participants: 3

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