Quantcast
Channel: General Help - FreePBX Community Forums
Viewing all articles
Browse latest Browse all 12590

IVR entry target to another IVR based on few digits from caller number

$
0
0

@dev246 wrote:

Hi.
I want to configure on FreePBX distro more complex IVR which would behave as fallows.
Some costumer call to IVR1 number, on IVR1 i have:
Entry 1 : Digit 1, Destination extension XXXX
Entry 2 : Digit 2, Destination IVR2
Entry 3 : Digit 3, Destination -> And here I would like to have a mechanism which, based on the first digits of the caller number, redirects connection to one of several IVRs For example
if Caller Number 22XXXXXXX go to IVR10
else if Caller Number 2323XXXXX go to IVR11
else if Caller Number 33XXXXXXX go to IVR12
else go to IVR99
Entry 5 : Digit4 Destination -> queue 1234

Anyone can help Me to setup such mechanism or maybe is achievable by some additional module ?

Posts: 4

Participants: 4

Read full topic


Viewing all articles
Browse latest Browse all 12590

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>