@arielgrin wrote:
Hi guys: I'm coming to the forums to seek help from anyone that might be experiencing the same issue I'm experiencing with my Audiocodes 320HD phone. Whenever a BLF monitored extensions is ringing, the only way to perform a call pickup is to press the BLF key while the handset is onhook. If you take the handset offhook and press the BLF key for the ringing extension, it will dial the extension instead of picking up the call.
Does anyone on the forum owns a 320HD and is experiencing the same issue?
I have the following options set on the phone's web gui
Application server type: Asterisk
BLF activate: enabled
Call pickup: enabledThe firmware version is 1.6.0.44.43.2
I contacted Audiocodes but they just said that my phone is not under any support contact so they can't help me.
Regards, Ariel.
Posts: 3
Participants: 2