Fax CNG Detected But No Fax Extension

@raz23 wrote:

I was following along https://community.freepbx.org/t/fax-cng-detected-but-no-fax-extension/35621/5 but wasn't too sure if I needed to put anything in the Advanced -> Asterisk Sip Settings -> Chan SIP settings configuration. I added the

[ext-group-custom]
exten => fax,1,Noop(Fax detected!)
same => n,Dial(Local/1005@from-internal)

In the extensions_custom.conf file and reloaded Asterisk and fax detection is turned on for my DID. I was doing this because we have one client that sends us a fax but the PBX is always saying Fax CNG detected, but no fax extension.

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