@bigbear wrote:
I have used the correct Audio formats (I suppose)
WAV Microsoft Signed 16-bit PCM 8000hz mono (I am surprised searching the forums on this turns up no results)
But when I log into the UCP I can not upload a greeting. It just hangs (all night I have confirmed) regardless of browser. I also want to confirm the audio format for the IVR/System Records.
I am using http://www.audacityteam.org/download/ Audacity to create the files.
I dont know why this info isnt listed where you upload, and it offers half a dozen formats for you to "convert to"?. That would lead me to believe you could upload anything and convert it to a supported format. So that is confusing since everyone I have ever seen discuss this mentions a very specific audio format and bit rate, etc, etc need to be used.
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