@Jimmyinit wrote:
Hi all,
I am a noob to the community and I have come across some issues with both the new version and a new installation of FreePBX 13.0.192.9 which for the life of me I cannot understand / change its behaviour. The issue is that if I set an incoming route to a ring group the person ringing hears a single long ringing tone instead of a ring-ring tone very similar to the difference between the ringing tone US and the UK, if however the call is routed directly to an extension it behaves in the normal ring-ring UK type pattern. I must be missing something as my original install which I have upgraded to FreePBX 13.0.192.9 does not do this but instead rings as per a UK tone e.g. ring-ring pause ring-ring pause etc.
The other thing I found was that on the newer version SGN7 I think it is called I could not get the alert info to be recognised when using a ring group and this on top of the single ring tone is driving me mad so any help on these issues would be really appreciated guys.
Jimmy
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