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Direct calling extension from external, forwarded to another system

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@macko93 wrote:

Hi,
I have two VoIP systems, FreePBX and 3CX connected with each other by sip trunk. FreePBX is used to maintain every call, IVR, extensions in company, calling to external number via GMS gate etc. 3CX has only one trunk, made with FreePBX, and uses FreePBX as router for every external calls. Some users are in FreePBX, some in 3CX. Extensions are mirrored between these two, and FreePBX uses follow me to call 3cx and vice versa (for example, trunk uses 2XXX pattern, so if i want to call extension 161 from freepbx to 3cx, i'm just dialling 161, and if it doesn't have registered handset on freepbx, it makes follow me to 2161). And it generally works fine, I'm able to redirect external calls from freepbx to 3cx manually, but not able to reach 3cx extensions directly from IVR. I suppose IVR doesn't support direct calling via trunk.
So my question is - is there any possibility to make that work on IVR?
I hope I explained it clearly :wink:

Thanks from advance for any help

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