@frazzels wrote:
Hello,
I'm hoping someone can help me. I have two FreePBX 13 servers connected together using an IAX2 trunk.
Server A has a call queue which includes local Server A extensions. I would now like to add some remote extensions located on Server B to the Call queue on Server A. This works as expected however the problem happens when any of the remote extensions are busy. Rather than Server A registering that the remote extensions are busy (as it does with the local extensions), the call from the queue gets put through to the busy remote extension's voicemail. Skip busy agents is enabled on the Queue however this only works for the local extensions.
Similar posts here, here, and here. All of which say use Confirm calls however when Confirm Calls is enabled voicemails are being left on the remote extensions mailbox saying "press 1 to accept or press 2 to decline"
Disabling voicemail on the remote extensions is not possible. Also I'd rather not attached the remote extensions directly to Server A if at all possible
Thanks
Fraser
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