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Inbound calls - Status: 401 Unauthorized

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@bradm413 wrote:

I’ve been on a call with our SIP Trunk provider, and so far we can do Outbound calls, but Inbound calls aren’t working yet.

I run a packet capture (tshark) from the command line & when I call in from an outside number, I see our server giving the SIP provider a “Status: 401 Unauthorized” message.

I have tried removing the “secret” from the extension (pjsip) I have the call routed to. I’ve tried routing to an IVR instead of an extension. Also tried disabling the firewall, still no change.

Is this something I can get help with here, or is this more of an Asterisk community question? I wasn’t sure if this could be some settings that are accessible through FreePBX or not.

Thanks!

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