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2 of 4 lines on external SIP phone keep dropping

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@ptravel wrote:

I have a FreePBX 13.0.38 / Asterisk 13 system that, otherwise is working perfectly. I have a Grandstream GXP2160 phone that supports 6 separate connections. Four of them are peer extensions on my FreePBX. All four are configured identically, both on the phone and on the PBX (except for ports and, on the PBX side, routing -- each goes to a different trunk.

Two of the four have no problem connecting. However, the other two continually get dropped. If I reboot the phone or re-load FreePBX, they'll connect for awhile, but then will drop out. Sometimes, they'll re-connect after awhile, but they'll drop out again. The two problem peer extensions both drop out at the same time and re-connect at the same time. I've tried different ports, but the result is always the same, and always the same to lines on the GXP2160.

Also, one weird thing that, I assume, is unrelated, and that's the log entry that shows presence information received from 'medina.carlosdvb@gmail.com'. The client indicated in my log (blurred out) is a Google Voice line which, otherwise, is working perfectly. I'm guessing that the phone number I got from Google was in use by someone else and they never bothered to remove it from their phone though they dropped the Google Voice number?

Any help would be appreciated. I'm not exactly a novice, but I'm completely self-taught about SIP, VOIP and FreePBX.

Thanks!



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