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Externip setting not updating in sip_general_additional.conf

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@rymes wrote:

I changed our external IP address here, and updated the external IP setting in the web interface, but I was still having a one-way audio issue. After fiddling with a thousand settings here and on our firewall, I checked the sip_general_additional.conf file and the old setting is still there. After modifying the file to contain the correct parameter and issuing a reload command from the CLI, everything is working properly.

Any ideas as to why this file would not be updated from the WUI?

Tom

PS: Permissions don't seem to be the issue:

-rwxrwxr-x. 1 asterisk asterisk 1.9K Jan 12 12:31 /etc/asterisk/sip_general_additional.conf

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