@OttisC wrote:
I am currently configuring a new FreePbx version 13 system. I am able to connect using a softphone and everything appears to be working fine. I have used End Point Manager to create a template for a Polycom 550. I am using FTP to connect and can see the phone is connecting and updating the firmware during the initial boot. I get the following sequences on the phone screen.
Updating Boot Rom
Formatting Files System (Reboot)
Wait for network to initialize
Updating polycom/sip.ld
...polycom/2345-12500-001.sip.ld please wait (this number changes per bios version tried.)
Error, application is not present!I get this error consistently, no matter which firmware version I select in Firmware management under EPM. I thought EPM would confirm that the compatible files such as the sip.ld would be installed based on the firmware selected. I have also tried having another firmware version listed in slot 2 under firmware management. I am able to revert the phone to it's previous working state by downgrading the sip.ld when I point it to our current Trixbox phone system but can't seem to get it connected to Free Pbx.
I am not sure where I am making my error and any help is greatly appreciated.
Thank you, in advance for your suggestions.
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