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No audio using remote PJSIP behind NAT, CHANSIP works fine

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@argentek wrote:

Hi,
I want to move to self hosted FreePBX. For my extension, I have an endpoint in the office and one at home. For that reason, I want to use PJSIP.

I created the extension and configured my audiocodes 440HD phone. Phone registers and makes calls, but there is no audio at all.

I have the UDP port 5060 and UDP Range 10000 to 20000 forwarded to the FreePBX.

For testing purposes, I set up CHANSIP and configured the endpoint at home and it worked fine.
I also used a softphone at home using PJSIP and it worked fine.
Lastly, DMZ’d my audiocodes endpoint at home and then I had one way audio working using PJSIP.

From my reading, PJSIP requires NAT to be enabled on the endpoint, but I see nothing in the configuration of the Audiocodes 440hd to change NAT settings.

Any ideas what I should do at this point to get my phone working with PJSIP?

Edit: Current Asterisk Version: 13.19.1

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