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GXP 2170 transfers

@matt8919 wrote:

Hey all,

When my clients receive an inbound call to their phone system, they pick up and the caller states they need to be transferred to a different extension. Once that call is transferred to the next endpoint, when the user picks up their handset or hits the answer button, they hear a “busy signal” and the caller gets their voicemail.

Anyone else experience this and find a solution? My clients are using Grandstream GXP 2170 phones.

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