@quintis wrote:
Not sure what else I need to do but I am working with a hosted FreePBX system now. I have been using a local server for the past 2 years so I understand setting up softphones for remote use. Now that we are using the hosted FreePBX I am guessing that the Polycoms in the office are going to be considered REMOTE since the server is off-site now. I use to just be able to enter the ext number and MAC and choose a template and the Polycom would configure fine. Now I have to log in to the phone through its IP and add the server and the port and extension and name and password. The EPM Templates seem worthless now cause the phone is not picking up the Line Key buttons for the different queues within FreePBX. I can log into the phone and change them manually but I am looking at over 200 phones to do. Anything I need to set up differently because the system is now hosted to get the EPM Templates to catch? The rest of the system works fine! Queues work by logging in with *45 ect…
Posts: 2
Participants: 2