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Ring group will show 2 missed calls on handsets

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@BBMB32 wrote:

I'm trying to track down an interesting reproducible issue when using Ring Groups.

Currently, Inbound Route points to my Ring Group. The Ring Group is set to ringall and contains 2 extensions. I have a vTech VSP600 and 2 VSP601 handsets. Each of the handsets only has its own extension associated with it.

The issue I'm having is when I call my main number, each phone rings. If I hangup the call before it is answered, then each phone shows that I have 2 missed calls. When in fact, I only called once.

Alternatively, if i change my Inbound Route to point to one of the extensions, and do the same test, I will only show 1 missed call.

I'm trying to see if this is an issue with the VSP600 or is there something that I need to tweak in my system.

FreePBX 13.0.62
Current Asterisk Version: 13.7.0

Thank you,

Brandon

Posts: 4

Participants: 2

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