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Disable VoiceMail for all extensions

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@midafricam wrote:

We migrated to a new server and FreepBX , I imported all 500 extensions and enabled VM .
Our customer base is 60 years & older, and we want to disable VM for all extensions.

BELOW method is obviously not the right method.
Can you change this setting by logging into the freepbx mysql an issuing a SQL command
MariaDB [asterisk]> update users set voicemail=“novm”;

select voicemail from users where extension=7700; (VM enabled is “default”)
±----------+
| voicemail |
±----------+
| novm |
±----------+

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Matching a pattern

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@nabberuk wrote:

I’d like to have certain extensions using a certain trunk. I notice i can use the callerID pattern match to seperate out extensions such as 20XX and 21XX.
Trouble is i’d like to seperate our extensions in the following way;

1000 to 1050
1051 to 2000
2001 to 2050

Is this possible?

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FeePBX with 3 Google Voice accounts in OBi200

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@plc101man wrote:

I have a FreePBX connected to a OBi200 running three google voice accounts (SP1, SP2 & SP3).
Outgoing calls are routed properly to each GV account (thru SP4) but the called number in any GV account only rings once and then it wait until somebody picks it up or goes to voicemail. I don’t know if the issue is in FreePBX or the OBi200.

Any help is greatly appreciated.

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High CPU usage from schedtc.php

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@rosetown wrote:

Good Afternoon, I am running FreePBX 14.0.5.2 with about 20 CHAN_SIP clients and one IAX trunk.

I just discovered an issue while diagnosing some call quality reports. For about a month now, CPU usage has been pinned above 100 percent. According to the dashboard charts, it happened all of the sudden, with the CPU never going above 30% previous to this date.

I ran ‘top’, and found this:

22646 asterisk 20 0 405040 30240 10744 R 100.0 0.8 68221:46 php

I then ran ‘ps aux|grep php’

asterisk 22646 99.9 0.7 405040 30240 ? R 2018 68222:12 php /var/lib/asterisk/bin/schedtc.php

I am now pretty stuck. I tried restarting asterisk, but that didn’t do any good. At the time of testing, there are currently no active calls.

Does anyone have any ideas on how I can further diagnose (and resolve) this issue?

Thank you in advance.

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FreePBX agents login to queue

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@kama55 wrote:

Hi all,
we currentlly running FreePBX 10.13.66-18. Our PBX have one queue and three hard phones for working with Call Center only. Our agents are working 12 hours per day. Before start every “agent” must dial *45 for automatic login, after this step calls are farwardig into hard phone/extension. It`s working fine but today we need more advanced logging procedure. For example we need separate stats for each agent who was worked with specyfied hard phone/extension. Some times with one hard phone/extension working 4 different persons/agents. Is it possiable to change login procedure per agent not per device/extension. And after generate stats for each “agent” by QXact Reports?

example:
hard phone/extension 800 > agent1, agent2, agent3, agent4

Separated QXact reports stats for each agentX not for extension 800 only.

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Firewalld Whitelist

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@hardocp wrote:

Running Asterisk 16 with FreePBX 14 – not the distro version – expert – roll your own on Centos 7

I have installed fail2ban and firewalld and both are working fine

I am using flowroute as my SIP Trunk provide over port 5065 (I moved my regular sip port from 5060 to 5065)

The issue is i am getting a ton of connection attempts on my sip port and while fail2ban does catch them and ban them – i would like to simply lock down 5065 so that the only connections allowed are from from flowroute servers in the first place

To that end i did the following:

In the public zone of Firewalld i have added 5065/tcp as an allowed port

I have also added the following rich-rules

firewall-cmd --permanent --zone=public --add-rich-rule=‘rule family=“ipv4” source address=“147.75.60.160/28” port port=“5065” protocol=“tcp” accept’

firewall-cmd --permanent --zone=public --add-rich-rule=‘rule family=“ipv4” source address=“147.75.65.192/28” port port=“5065” protocol=“tcp” accept’

firewall-cmd --permanent --zone=public --add-rich-rule=‘rule family=“ipv4” source address=“34.226.36.32/28” port port=“5065” protocol=“tcp” accept’

firewall-cmd --permanent --zone=public --add-rich-rule=‘rule family=“ipv4” source address=“34.210.91.112/28” port port=“5065” protocol=“tcp” accept’

Do i just use the rich rules and not add 5065/tcp as an allowed port

Do I allow 5065 and use the rich rule set

I just want to make sure this the correct way to setup firewalld

thanks

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Extension ringing as busy?

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@doritos11 wrote:

Hi,

Hope all is well. I added an extension to my PBX, for some reason it works for one minute after I sync the settings and then it just rings as busy anytime you call into the extension.

The sip show peers shows the extension is active. The grandstream settings panel shows the phone is registered with the PBX. The call history on the phone shows incoming calls, but none go through.

DND is off on the phone. I’ve factory reset it twice. Whenever you call from the internal network it just shows “busy” and you hear the beeps. Same thing from the outside. Not sure what it can be.

Any help?

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New Customer UC 60

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@bajramia wrote:

Hi All,
I have just finished an customer with 13 extensions, customer want to enable auto answer for internal calls wich i did by enabling intercom under extenstion—> Advance, we also have BLF setup on the yealink phones, im having issues with direct pickup a call is coming from outside and is hitting ring group which is rings some extension when i hit BLF of that extenstion is rining it sends **100 and i get this number can not be dialed, is there anyway we can make this worked.

Thank you for your help

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Camp on Alternate

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@asifahmed009 wrote:

Hi there,
Is there any “camp on” alternate available?
We tried this feature, it had so many bugs and not working we as desired.
We need this feature desperately we can buy if commercially available.
Any help would appreciate.

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How to route inbound calls based on the calling number's state code

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@moehammond wrote:

Dear all,

I want to route inbound calls depending on the calling number’s state code. Assuming I have 10 offices based in 10 different states and the client calls my toll free number showing on my website 888-xxx-xxx. I want their call to come to the state office where they called from.

If let’s say Alex dialed my toll free number in New York, I want to route the call to get routed to the DID which is assigned to Newyork Office. Currently I have exchange Auto Attendant set with multiple numbers for each of those offices.

Is this doable on FreePBX? Can anyone guide me to do this.

Thank you

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Unable to save changes in device management from UCP

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@rjdalejr wrote:

Recently, I updated the modules on a couple of the systems I manage. Afterwards, each of them are unable to save button changes through UCP >> Device Management. I am able to edit the setting via Endpoint Manager >> Extension Mapping and then clicking the “UCP Custom Entries” button. I tried reverting to the older set of modules but was worse off due to issues with ucpnode and related components. It’s not a major issue for most of my sites, but one of the broken sites uses this feature quite a bit.

Here is the relevant info from first a broken system, and then from one that I didn’t upgrade:

Works when done from Endpoint Manager extension mapping screen (UCP Custom Entries):

xxx.xxx.xxx.xxx - - [16/Jan/2019:09:27:02 -0600] "POST /admin/ajax.php?module=endpoint&quitemode=1&handler=file&file=ajax.php&quietmode=1&command=savesettings HTTP/1.1" 200 16 "https://pbx.domain.com:54080/admin/config.php?display=endpoint&view=extensions" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"

Does not work - From UCP - Device Management. Here are the relevant log entries:

Browser console log:

jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading AreminderC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading CdrC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading CelC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading ContactmanagerC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading EndpointC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading FaxproC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading HomeC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading SmsC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading VmnotifyC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading VoicemailC
jsphpg_d54abb236c3a9712820962375821504b.js:1558 Auto Loading WebrtcC
jquery-1.11.3.min.js:5 POST https://pbx.domain.com/ucp/undefined?module=endpoint&command=savesettings 404 (Not Found)
send @ jquery-1.11.3.min.js:5
ajax @ jquery-1.11.3.min.js:5
m.(anonymous function) @ jquery-1.11.3.min.js:5
(anonymous) @ jsphp_81e7370c871473588829985a74930c28.js:58
dispatch @ jquery-1.11.3.min.js:4
r.handle @ jquery-1.11.3.min.js:4

From the HTTPD access log:

xxx.xxx.xxx.xxx - - [16/Jan/2019:09:15:43 -0600] "POST /ucp/undefined?module=endpoint&command=savesettings HTTP/1.1" 404 299 "https://pbx.domain.com/ucp/?display=dashboard&mod=endpoint&sub=103" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
xxx.xxx.xxx.xxx - - [16/Jan/2019:09:15:43 -0600] "POST /ucp/index.php HTTP/1.1" 200 10913 "https://pbx.domain.com/ucp/?display=dashboard&mod=endpoint&sub=103" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"

From the HTTPD error log:

Wed Jan 16 09:15:43 2019] [error] [client xxx.xxx.xxx.xxx] File does not exist: /var/www/html/ucp/undefined, referer: https://pbx.domain.com/ucp/?display=dashboard&mod=endpoint&sub=103

Output from “cat /etc/schmooze/pbx-version”:
10.13.66-22

Module list from broken pbx:

+----------------------+--------------+---------+------------+
| Module               | Version      | Status  | License    |
+----------------------+--------------+---------+------------+
| accountcodepreserve  | 13.0.2.2     | Enabled | GPLv2      |
| amd                  | 13.0.2       | Enabled | GPLv3+     |
| announcement         | 13.0.7.7     | Enabled | GPLv3+     |
| areminder            | 13.0.10.8    | Enabled | Commercial |
| arimanager           | 13.0.4       | Enabled | GPLv3+     |
| asterisk-cli         | 13.0.4       | Enabled | GPLv3+     |
| asteriskinfo         | 13.0.7.1     | Enabled | GPLv3+     |
| backup               | 13.0.27.21   | Enabled | GPLv3+     |
| blacklist            | 13.0.14.11   | Enabled | GPLv3+     |
| broadcast            | 13.0.12.14   | Enabled | Commercial |
| builtin              |              | Enabled |            |
| bulkhandler          | 13.0.14.8    | Enabled | GPLv3+     |
| callback             | 13.0.5.3     | Enabled | GPLv3+     |
| callerid             | 13.0.8.14    | Enabled | Commercial |
| callforward          | 13.0.4.2     | Enabled | AGPLv3+    |
| calllimit            | 13.0.5.7     | Enabled | Commercial |
| callrecording        | 13.0.11.11   | Enabled | AGPLv3+    |
| callwaiting          | 13.0.4.1     | Enabled | GPLv3+     |
| campon               | 13.0.4.1     | Enabled | GPLv3+     |
| cdr                  | 13.0.32      | Enabled | GPLv3+     |
| cel                  | 13.0.26.7    | Enabled | GPLv3+     |
| certman              | 13.0.39      | Enabled | AGPLv3+    |
| cidlookup            | 13.0.12.2    | Enabled | GPLv3+     |
| conferences          | 13.0.23.13   | Enabled | GPLv3+     |
| conferencespro       | 13.0.27.11   | Enabled | Commercial |
| configedit           | 13.0.7.1     | Enabled | AGPLv3+    |
| contactmanager       | 13.0.43.12   | Enabled | GPLv3+     |
| core                 | 13.0.122.52  | Enabled | GPLv3+     |
| cos                  | 13.0.12.2    | Enabled | Commercial |
| customappsreg        | 13.0.5.5     | Enabled | GPLv3+     |
| dahdiconfig          | 13.0.33.15   | Enabled | GPLv3+     |
| dashboard            | 13.0.25.3    | Enabled | AGPLv3+    |
| daynight             | 13.0.15.1    | Enabled | GPLv3+     |
| dictate              | 13.0.5       | Enabled | GPLv3+     |
| digium_phones        | 13.0.7.4     | Enabled | GPLv2      |
| digiumaddoninstaller | 13.0.1.1     | Enabled | GPLv2      |
| directory            | 13.0.19.8    | Enabled | GPLv3+     |
| disa                 | 13.0.6.11    | Enabled | AGPLv3+    |
| donotdisturb         | 13.0.3.1     | Enabled | GPLv3+     |
| endpoint             | 13.0.118.122 | Enabled | Commercial |
| extensionroutes      | 13.0.10      | Enabled | Commercial |
| fax                  | 13.0.40.7    | Enabled | GPLv3+     |
| faxpro               | 13.0.40      | Enabled | Commercial |
| featurecodeadmin     | 13.0.6.4     | Enabled | GPLv3+     |
| findmefollow         | 13.0.38.13   | Enabled | GPLv3+     |
| firewall             | 13.0.57.1    | Enabled | AGPLv3+    |
| framework            | 13.0.195.26  | Enabled | GPLv2+     |
| freepbx_ha           | 13.0.11      | Enabled | Commercial |
| fw_langpacks         | 12.0.7       | Enabled | GPLv3+     |
| hotelwakeup          | 13.0.17.1    | Enabled | GPLv2      |
| iaxsettings          | 13.0.6.6     | Enabled | AGPLv3     |
| infoservices         | 13.0.1.3     | Enabled | GPLv2+     |
| irc                  | 13.0.1       | Enabled | GPLv3+     |
| ivr                  | 13.0.27.17   | Enabled | GPLv3+     |
| languages            | 13.0.6.3     | Enabled | GPLv3+     |
| logfiles             | 13.0.10.5    | Enabled | GPLv3+     |
| manager              | 13.0.2.5     | Enabled | GPLv2+     |
| miscapps             | 13.0.3.1     | Enabled | GPLv3+     |
| miscdests            | 13.0.6       | Enabled | GPLv3+     |
| music                | 13.0.22.5    | Enabled | GPLv3+     |
| outroutemsg          | 13.0.2.1     | Enabled | GPLv3+     |
| paging               | 13.0.26.10   | Enabled | GPLv3+     |
| pagingpro            | 13.0.19.11   | Enabled | Commercial |
| parking              | 13.0.19.10   | Enabled | GPLv3+     |
| parkpro              | 13.0.30.19   | Enabled | Commercial |
| pbdirectory          | 2.11.0.6     | Enabled | GPLv3+     |
| phonebook            | 13.0.6.1     | Enabled | GPLv3+     |
| phpinfo              | 13.0.2       | Enabled | GPLv2+     |
| pinsets              | 13.0.12      | Enabled | GPLv3+     |
| pinsetspro           | 13.0.9.13    | Enabled | Commercial |
| pm2                  | 13.0.5.1     | Enabled | AGPLv3+    |
| presencestate        | 13.0.8.2     | Enabled | GPLv3+     |
| printextensions      | 13.0.3.1     | Enabled | GPLv3+     |
| queueprio            | 13.0.4       | Enabled | GPLv3+     |
| queues               | 13.0.34.15   | Enabled | GPLv2+     |
| qxact_reports        | 13.0.15.16   | Enabled | Commercial |
| recording_report     | 13.0.24.10   | Enabled | Commercial |
| recordings           | 13.0.30.12   | Enabled | GPLv3+     |
| restapi              | 13.0.21.1    | Enabled | AGPLv3     |
| restapps             | 13.0.92.30   | Enabled | Commercial |
| ringgroups           | 13.0.23.2    | Enabled | GPLv3+     |
| rmsadmin             | 13.0.14.1    | Enabled | Commercial |
| setcid               | 13.0.6.2     | Enabled | GPLv3+     |
| sipsettings          | 13.0.27.5    | Enabled | AGPLv3+    |
| sipstation           | 13.0.14.18   | Enabled | Commercial |
| sms                  | 13.0.12.5    | Enabled | Commercial |
| sng_mcu              | 13.0.5       | Enabled | Commercial |
| soundlang            | 13.0.24.7    | Enabled | GPLv3+     |
| speeddial            | 2.11.0.4     | Enabled | GPLv3+     |
| superfecta           | 13.0.4.7     | Enabled | GPLv2+     |
| sysadmin             | 13.0.82      | Enabled | Commercial |
| timeconditions       | 13.0.34.11   | Enabled | GPLv3+     |
| tts                  | 13.0.10      | Enabled | GPLv3+     |
| ttsengines           | 13.0.7.3     | Enabled | AGPLv3     |
| ucp                  | 13.0.42.6    | Enabled | AGPLv3+    |
| ucpnode              | 13.0.34.11   | Enabled | Commercial |
| userman              | 13.0.76.43   | Enabled | AGPLv3+    |
| versionupgrade       | 13.0.1.5     | Enabled | Commercial |
| vmblast              | 13.0.8       | Enabled | GPLv3+     |
| vmnotify             | 13.0.22.2    | Enabled | Commercial |
| voicemail            | 13.0.58.1    | Enabled | GPLv3+     |
| voicemail_report     | 13.0.13.3    | Enabled | Commercial |
| vqplus               | 13.0.42.7    | Enabled | Commercial |
| weakpasswords        | 13.0.2       | Enabled | GPLv3+     |
| webcallback          | 13.0.11.2    | Enabled | Commercial |
| webrtc               | 13.0.32.9    | Enabled | GPLv3+     |
+----------------------+--------------+---------+------------+

For comparison purposes, here is information from a system that I didn’t update and consequently is still able to save button changes via the UCP.

The working post url from the httpd access log:

xxx.xxx.xxx.xxx - - [15/Jan/2019:11:38:35 -0600] "POST /ucp/index.php HTTP/1.1" 200 17735 "http://xxx.xxx.xxx.xxx/ucp/?display=dashboard&mod=endpoint&sub=199" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"

Module list from working system:

+----------------------+--------------+-----------------------------------+------------+
| Module               | Version      | Status                            | License    |
+----------------------+--------------+-----------------------------------+------------+
| accountcodepreserve  | 13.0.2.2     | Enabled                           | GPLv2      |
| amd                  | 13.0.2       | Enabled                           | GPLv3+     |
| announcement         | 13.0.7.7     | Enabled                           | GPLv3+     |
| areminder            | 13.0.10.8    | Enabled                           | Commercial |
| arimanager           | 13.0.4       | Enabled                           | GPLv3+     |
| asterisk-cli         | 13.0.4       | Enabled                           | GPLv3+     |
| asteriskinfo         | 13.0.7.1     | Enabled                           | GPLv3+     |
| backup               | 13.0.27.21   | Enabled                           | GPLv3+     |
| blacklist            | 13.0.14.11   | Enabled                           | GPLv3+     |
| bria                 | 13.0.16      | Enabled                           | Commercial |
| broadcast            | 13.0.12.14   | Enabled                           | Commercial |
| builtin              |              | Enabled                           |            |
| bulkdids             | 13.0.2       | Enabled                           | GPLv3+     |
| bulkextensions       | 13.0.3       | Enabled                           | GPLv3+     |
| bulkhandler          | 13.0.14.8    | Enabled                           | GPLv3+     |
| callback             | 13.0.5.3     | Enabled                           | GPLv3+     |
| callerid             | 13.0.8.14    | Enabled                           | Commercial |
| callforward          | 13.0.4.2     | Enabled                           | AGPLv3+    |
| calllimit            | 13.0.5.7     | Enabled                           | Commercial |
| callrecording        | 13.0.11.11   | Enabled                           | AGPLv3+    |
| callwaiting          | 13.0.4.1     | Enabled                           | GPLv3+     |
| campon               | 13.0.4.1     | Enabled                           | GPLv3+     |
| cdr                  | 13.0.32      | Enabled                           | GPLv3+     |
| cel                  | 13.0.26.7    | Enabled                           | GPLv3+     |
| certman              | 13.0.39      | Enabled                           | AGPLv3+    |
| cidlookup            | 13.0.12.2    | Enabled                           | GPLv3+     |
| conferences          | 13.0.23.13   | Enabled                           | GPLv3+     |
| conferencespro       | 13.0.27.11   | Enabled                           | Commercial |
| configedit           | 13.0.7.1     | Enabled                           | AGPLv3+    |
| contactmanager       | 13.0.43.12   | Enabled                           | GPLv3+     |
| core                 | 13.0.122.52  | Enabled                           | GPLv3+     |
| cos                  | 13.0.12.2    | Enabled                           | Commercial |
| customappsreg        | 13.0.5.5     | Enabled                           | GPLv3+     |
| dahdiconfig          | 13.0.33.15   | Enabled                           | GPLv3+     |
| dashboard            | 13.0.25.3    | Enabled                           | AGPLv3+    |
| daynight             | 13.0.15.1    | Enabled                           | GPLv3+     |
| dictate              | 13.0.5       | Enabled                           | GPLv3+     |
| digium_phones        | 13.0.7.4     | Enabled                           | GPLv2      |
| digiumaddoninstaller |              | Not Installed (Locally available) | GPLv2      |
| directory            | 13.0.19.8    | Enabled                           | GPLv3+     |
| disa                 | 13.0.6.11    | Enabled                           | AGPLv3+    |
| donotdisturb         | 13.0.3.1     | Enabled                           | GPLv3+     |
| endpoint             | 13.0.118.104 | Enabled                           | Commercial |
| extensionroutes      | 13.0.10.7    | Enabled                           | Commercial |
| fax                  | 13.0.40.7    | Enabled                           | GPLv3+     |
| faxpro               | 13.0.40      | Enabled                           | Commercial |
| featurecodeadmin     | 13.0.6.4     | Enabled                           | GPLv3+     |
| findmefollow         | 13.0.38.13   | Enabled                           | GPLv3+     |
| firewall             | 13.0.57.1    | Enabled                           | AGPLv3+    |
| framework            | 13.0.195.26  | Enabled                           | GPLv2+     |
| freepbx_ha           | 13.0.11      | Enabled                           | Commercial |
| fw_langpacks         | 12.0.7       | Enabled                           | GPLv3+     |
| hotelwakeup          | 13.0.17.1    | Enabled                           | GPLv2      |
| iaxsettings          | 13.0.6.6     | Enabled                           | AGPLv3     |
| infoservices         | 13.0.1.3     | Enabled                           | GPLv2+     |
| irc                  | 13.0.1       | Enabled                           | GPLv3+     |
| ivr                  | 13.0.27.17   | Enabled                           | GPLv3+     |
| languages            | 13.0.6.3     | Enabled                           | GPLv3+     |
| logfiles             | 13.0.10.5    | Enabled                           | GPLv3+     |
| manager              | 13.0.2.5     | Enabled                           | GPLv2+     |
| miscapps             | 13.0.3.1     | Enabled                           | GPLv3+     |
| miscdests            | 13.0.6       | Enabled                           | GPLv3+     |
| music                | 13.0.22.5    | Enabled                           | GPLv3+     |
| outroutemsg          | 13.0.2.1     | Enabled                           | GPLv3+     |
| paging               | 13.0.26.10   | Enabled                           | GPLv3+     |
| pagingpro            | 13.0.19.12   | Enabled                           | Commercial |
| parking              | 13.0.19.10   | Enabled                           | GPLv3+     |
| parkpro              | 13.0.30.19   | Enabled                           | Commercial |
| pbdirectory          | 2.11.0.6     | Enabled                           | GPLv3+     |
| phonebook            | 13.0.6.1     | Enabled                           | GPLv3+     |
| phpinfo              | 13.0.2       | Enabled                           | GPLv2+     |
| pinsets              | 13.0.12      | Enabled                           | GPLv3+     |
| pinsetspro           | 13.0.9.13    | Enabled                           | Commercial |
| pm2                  | 13.0.5       | Enabled                           | AGPLv3+    |
| presencestate        | 13.0.8.2     | Enabled                           | GPLv3+     |
| printextensions      | 13.0.3.1     | Enabled                           | GPLv3+     |
| queueprio            | 13.0.4       | Enabled                           | GPLv3+     |
| queues               | 13.0.34.15   | Enabled                           | GPLv2+     |
| qxact_reports        | 13.0.15.6    | Enabled                           | Commercial |
| recording_report     | 13.0.24.10   | Enabled                           | Commercial |
| recordings           | 13.0.30.12   | Enabled                           | GPLv3+     |
| restapi              | 13.0.21.1    | Enabled                           | AGPLv3     |
| restapps             | 13.0.92.26   | Enabled                           | Commercial |
| ringgroups           | 13.0.23.2    | Enabled                           | GPLv3+     |
| rmsadmin             | 13.0.14.1    | Enabled                           | Commercial |
| setcid               | 13.0.6.2     | Enabled                           | GPLv3+     |
| sipsettings          | 13.0.27.5    | Enabled                           | AGPLv3+    |
| sipstation           | 13.0.14.18   | Enabled                           | Commercial |
| sms                  | 13.0.12.5    | Enabled                           | Commercial |
| sng_mcu              | 13.0.5       | Enabled                           | Commercial |
| soundlang            | 13.0.24.7    | Enabled                           | GPLv3+     |
| speeddial            | 2.11.0.4     | Enabled                           | GPLv3+     |
| superfecta           | 13.0.4.7     | Enabled                           | GPLv2+     |
| sysadmin             | 13.0.82      | Enabled                           | Commercial |
| timeconditions       | 13.0.34.11   | Enabled                           | GPLv3+     |
| tts                  | 13.0.10      | Enabled                           | GPLv3+     |
| ttsengines           | 13.0.7.3     | Enabled                           | AGPLv3     |
| ucp                  | 13.0.42.6    | Enabled                           | AGPLv3+    |
| ucpnode              | 13.0.34.9    | Enabled                           | Commercial |
| userman              | 13.0.76.43   | Enabled                           | AGPLv3+    |
| vmblast              | 13.0.8       | Enabled                           | GPLv3+     |
| vmnotify             | 13.0.22.2    | Enabled                           | Commercial |
| voicemail            | 13.0.58.1    | Enabled                           | GPLv3+     |
| voicemail_report     | 13.0.13.3    | Enabled                           | Commercial |
| vqplus               | 13.0.42.7    | Enabled                           | Commercial |
| weakpasswords        | 13.0.2       | Enabled                           | GPLv3+     |
| webcallback          | 13.0.11.2    | Enabled                           | Commercial |
| webrtc               | 13.0.32.9    | Enabled                           | GPLv3+     |
+----------------------+--------------+-----------------------------------+------------+

Output from “cat /etc/schmooze/pbx-version”:
10.13.66-20

Any ideas on how I can resolve this? Is anyone else experiencing the same issue?

-Rick

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Cannot direct Dial extension from IVR

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@newonetworks wrote:

Hello all, I set up an IVR and cannot direct dial extension. It worked before I bought the system admin module and updated system and modules. In the IVR direct dial extension is enabled. any ideas what I am missing?

IVR setup
press 1 for sales
press 2 for support
press 3 for an operator
If you know the extension dial it at any time

when you try press 201 to get to an extension after you press 2 it just goes support.

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Extension number in queue log

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@psdk wrote:

Hi to all,
Is there any solution to add extension number of agent to queue log?
I couldn’t find in events.

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Participants: 1

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UCP to my CRM

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@darky88 wrote:

Hello, Its maby a strange question, but is there a way i can export the UCP phone to my CRM?

I Tried JSSip, but I cant receive calls, I can only call to some one.

And I dont see any logs inside the JSSip or Asterisk that saying some thing about the calls i try to receive.

Thanks :slight_smile:

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Display trunk name instead of number on CDR-reports

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@mysth wrote:

Hello,

Is it possible to display trunk name instead of its phonenumber on cdr-reports? When viewing reports, report type is set to Call Graph and Group By option as DID. This returns list and each DID is represented by its number as it should.

Is there a way to view this list but numbers are replaced by names? e.g: John1, John2, Jane1, Jane2 etc. It would be easier to us to see data with names rather than numbers.
Or even displaying both name and number is fine.
If is matters, we use only Inbound routes, so calling outside is not possible.

Server is Raspberry 3 and using Incredible PBX 13.0.192.19 and Asterisk 13.19.0

Thanks!

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Phone Ringtime Default vs Queue Agent Timeout

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@trixie_no5 wrote:

How does the Phone Ringtime Default setting of FreePBX Advanced Settings behave together with the Queue Agent Timeout setting? Does the Queue honour the phone’s ringtime setting?

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Failed to authenticate on INVITE

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@bctax wrote:

I have a SIP provider who I am working with that I am struggling to get working. I have two other SIP providers added with trunks that work just fine. The specific error in the full log is:
NOTICE[2359][C-00002424] chan_sip.c: Failed to authenticate on INVITE to '<sip:303XXXXXXX@xyzdotorg>;tag=as76f6743e'

My truck PEER settings are:

username=303XXXXXXX
type=peer
trunkstyle=voip
secret=xxxsecretxxx
registersip=yes
registeriax=no
realm=xyzdotorg
qualify=yes
outboundproxy=*
insecure=port,invite
host=xyzdotorg
hassip=yes
hasiax=no
hasexten=no
fromuser=303XXXXXXX
fromdomain=xyzdotorg
disallow=all
authuser=303XXXXXXX
authname=303XXXXXXX
allow=ulaw,alaw,gsm,g726

with a registration string of:

303XXXXXXX:xxxsecretxxx@xyzdotorg

A sip show peers shows the trunk as reachable. A sip show registry shows the truck registered. I have one outbound route with a simple dial plan to catch and route calls to this trunk and this trunk alone. However all calls fail with the above error.

Any advice would be greatly appreciated.
Thank you.
FB

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Self-install Centos 7.6 - FPBX 14.0.5.25 - Asterisk 16.1.1 - SIP/2.0 603 Declined

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@jmetro wrote:

Fresh (self) install on an Azure host. I can get audio by dialing something that the PBX will play back itself (like ‘Invalid Number’), but I cant seem to get a connection established between 2 endpoints (phone->softphone) and also cant dial inbound (cell -> extension via inbound route). It seems to be failing for the same reason/with the same kind of log messages.

I have a SIP debug capture but the forums wont let me post them in here - and i also cant post a pastebin link. Any advice on that front?

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Port forwarding and more?

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@josephchrz wrote:

Hello i know for port forwarding freepbx the standard ports are 5060 and 10000 to 20000. But i was wondering is there a port for the tftp server? What i mean is i need to remote a phone that is across town and it is a cisco phone that uses a .xml file in the tftp to get its information. Just wondering what other ports i need or anything else I need to make that connection?

Joseph

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Can't tell who is on the phone when Call waiting is enabled and new calls comes in

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@gwntc wrote:

Most of the phones that we are using are S500’s with the EXP100 expansion unit.

We have BLF keys for all our staff on the expansion unit. When they are on the phone, the light is red. When they are off the phone, the light is green. So far so good.

The problem - if a call comes in, all lines blink and we can’t tell if the staff are on an active call. The only way to resolve this so far has been to disable Call Waiting. We don’t really want to do that because sometimes they are waiting for an important call and still take other calls while waiting.

Posts: 2

Participants: 2

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