Hello,
Any help here is critically appreciated. Came in this morning and our FreePBX could not connect to Asterisk.
FreePBX 14.0.13.17 (12.7.6-1910-1.sng7)
Asterisk 14.7.3
Seeing this error when running asterisk -cvvvvv:
FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x29b10a0 (0) at line 335 in update_file_format_info of media_index.c
[2019-12-20 08:10:36] ERROR[4878]: media_index.c:335 update_file_format_info: Excessive refcount 100000 reached on ao2 object 0x29b10a0
[2019-12-20 08:10:36] ERROR[4878]: media_index.c:335 update_file_format_info: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x29b10a0 (0)
[2019-12-20 08:19:12] NOTICE[6720]: acl.c:715 ast_apply_acl: Manager User ACL: Rejecting '127.0.0.1' due to a failure to pass ACL '(BASELINE)'
[2019-12-20 08:19:12] NOTICE[6720]: manager.c:3392 authenticate: 127.0.0.1 failed to pass IP ACL as 'admin'
[2019-12-20 08:19:12] NOTICE[6720]: manager.c:3426 authenticate: 127.0.0.1 failed to authenticate as 'admin'
Not sure what is causing this nothing has been touched, I believe. We need this server operation in 3 hours or we will miss reminding customers of critical appointments.
Tried so far:
- fwconsole ma update all
- yum update
- fwconsole reload
Reloading FreePBX
Error(s) have occured, the following is the retrieve_conf output:
exit: 1
- fwconsole restart
Hangs at Starting Asterisk
- Checked manager.conf, which we never touch, it has entries for 127.0.0.1/255.255.255.0
[admin]
secret = REALLY GOOD ONE
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,message
write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,message
writetimeout = 5000
[admin]
secret = REALLY GOOD ONE
deny=0.0.0.0/0.0.0.0
permit=SERVER STATIC IP/255.255.255.0
read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,message
;write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,message
;writetimeout = 5000
Any ideas on what is happening?
