@SteveV wrote:
We have 2 locations each running a FreePBX 12 (Asterisk 13.5.0) server with PRI. The sites are connected to one another via a 100Mbs fiber connection and the FreePBX servers via an IAX2 trunk over the site-site connection and we can do inter-site dialing by 4 digit extension (one site has extensions in the 1000-3999 range the other 4000-5999 range).
This morning the PRI at main location went down. We have Direct Trunk Overflow setup so the calls were automatically rerouted to our second location. This worked fine but the receptionist at the second site had to handle the additional call volume and transfer the routed calls back the main facility.
We have DID number associated with both PRIs. This got me thinking; rather than Direct Trunk Overflow, I can have our PRI provider forward calls to another number if the PRI goes down. Can I create an inbound route for one of the DIDs that routes calls back to the receptionist at the main facility over the IAX2 trunk?
I assume I'd create an inbound route for the DID but what would I select for “Set Destination”? Trunks and my IAX2 trunk to the other site?
Thanks -- Steve
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