@BigChief wrote:
Say I have 10 agents here who all make outbound calls using our 800 number as the caller ID.
If a customer misses our call and so makes a call back to our 800 number, is there any way that the FreePBX system can check our call logs to see which of our agents most recently called the customer, and route the call to that agent's extension, bypassing the default IVR?
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