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Connecting two PBX's over the internet with IAX trunks

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@kwriley87 wrote:

Hello

This should be pretty basic but I am running into an issue here.
I have two PBX's both running FreePBX 12.0.76.3.
I have created IAX trunks on both PBX's and the status on both PBX's is showing to be okay.

I have System1 and System2
System1 has a DID that I am sending over the IAX trunk to System2
System2 has that same DID listed under inbound routes that is pointing to a voicemail box.
When I dial the DID, I see it hit System2 via Putty logs but the call does not complete.. here is the output where the call fails:

-- Called SIP/VOIP_INNOV_PRIMARY/16822027111
[2016-06-08 22:35:38] WARNING[26964]: chan_sip.c:4024 retrans_pkt: Retransmission timeout reached on transmission 190481e9074b21566c4fde9d55f827a1@71.164.156.230:5060 for seqno 102 (Critical Request) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
Packet timed out after 6401ms with no response
[2016-06-08 22:35:38] WARNING[26964]: chan_sip.c:4053 retrans_pkt: Hanging up call 190481e9074b21566c4fde9d55f827a1@71.164.156.230:5060 - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions).
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dialout-trunk:23] NoOp("IAX2/iaxtest-1179", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 18") in new stack
-- Executing [s@macro-dialout-trunk:24] GotoIf("IAX2/iaxtest-1179", "0?continue,1:s-CHANUNAVAIL,1") in new stack
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("IAX2/iaxtest-1179", "RC=18") in new stack
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("IAX2/iaxtest-1179", "18,1") in new stack
-- Goto (macro-dialout-trunk,18,1)
-- Executing [18@macro-dialout-trunk:1] Goto("IAX2/iaxtest-1179", "s-NOANSWER,1") in new stack
-- Goto (macro-dialout-trunk,s-NOANSWER,1)
-- Executing [s-NOANSWER@macro-dialout-trunk:1] NoOp("IAX2/iaxtest-1179", "Dial failed due to trunk reporting NOANSWER - giving up") in new stack
-- Executing [s-NOANSWER@macro-dialout-trunk:2] Progress("IAX2/iaxtest-1179", "") in new stack
-- Executing [s-NOANSWER@macro-dialout-trunk:3] Playback("IAX2/iaxtest-1179", "number-not-answering,noanswer") in new stack
-- Playing 'number-not-answering.ulaw' (language 'en')

Can anyone provide any advice as to what the issue is?

Thank you!

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