@bksales wrote:
There are two offices, both connecting to the same hosted FreePBX virtual instance. Once a month or so a couple of the phones will go offline and when we look at it the phone appears to have been reset to factory defaults. There are 12 phones, 6 in each location. There does not seem to be a pattern as to which ones are getting reset and when. Both locations are using Comcast who has been having lots of issues in that area. They also occasionally have power issues too.
Any ideas what could be causing this?
Some background info
64 bit FreePBX system. It's been happening since the 6 track, so I don't think the specific version is relevant.
Aastra 57i, 6731i, and 6739i (they've all experienced this issue at least once at different times)
Comcast internet
Routers are freeware. Entangle.Right now my main suspect is the Entangle router, which does not have Option 66 set in it FYI.
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