Extension registered but can't be dialed?

@dgs wrote:

Hi,

I have a single extension (863) that is a polycom phone. I see it is registered when I do SIP show peers. Here is a small snippet.

861/861 10.9.78.124 D Yes Yes A 5060 OK (22 ms)
862/862 10.9.78.100 D Yes Yes A 5060 OK (22 ms)
863/863 10.9.78.90 D Yes Yes A 5060 OK (22 ms)
864/864 10.9.78.128 D Yes Yes A 5060 OK (24 ms)

For some reason this extension cannot be dialed? But all the other ones can? When I dial it goes straight to voicemail saying the person is unavailable.

Here is the snippet in the logs when I dial it.

[2016-08-16 11:21:52] WARNING[27030][C-00006cbe]: func_presencestate.c:132 presence_read: PRESENCE_STATE unknown
    -- Executing [s@sub-presencestate-display:1] Goto("SIP/756-0000d04a", "state-,1") in new stack
    -- Goto (sub-presencestate-display,state-,1)
    -- Executing [state-@sub-presencestate-display:1] Set("SIP/756-0000d04a", "PRESENCESTATE_DISPLAY=") in new stack
    -- Executing [state-@sub-presencestate-display:2] Return("SIP/756-0000d04a", "") in new stack
    -- Executing [s@macro-dial-one:40] Set("SIP/756-0000d04a", "CONNECTEDLINE(name,i)=Josh Matalon") in new stack
    -- Executing [s@macro-dial-one:41] Set("SIP/756-0000d04a", "CONNECTEDLINE(num)=863") in new stack
    -- Executing [s@macro-dial-one:42] Set("SIP/756-0000d04a", "D_OPTIONS=TtrI") in new stack
    -- Executing [s@macro-dial-one:43] Macro("SIP/756-0000d04a", "dialout-one-predial-hook,") in new stack
    -- Executing [s@macro-dialout-one-predial-hook:1] MacroExit("SIP/756-0000d04a", "") in new stack
    -- Executing [s@macro-dial-one:44] Dial("SIP/756-0000d04a", "Local/6@from-internal/n,15,TtrI") in new stack
[2016-08-16 11:21:52] NOTICE[27030][C-00006cbe]: chan_local.c:978 local_call: No such extension/context 6@from-internal while calling Local channel
    -- Couldn't call Local/6@from-internal/n

If anyone has any insight that would be great.

Thanks.

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