@conexatech wrote:
Centos: 6.8
Host: Google Compute Engine
Freepbx: 12.0.76.4
Asterisk: 13.11.2I'm having a slight issue with audio; Whether the calls is incoming or outgoing if the agent places the softphone on MUTE instead of HOLD, after about 25 seconds the audio drops and when the agent unmutes the call the caller/callee can't hear them.
If placing the call on hold there is no issue because their is a constant audio stream going on and have tested it up to 10 minutes and no issues. Issue happens whether it is a SIP or IAX extension and on any softphone client.
Agents are using CounterPath eyeBeam clients and have tested with Zoiper, Kiak, Voix, and X-lite.
I have tried setting RTP keep alive and a few other options (client specific) dealing with silence and sending packets.
Any idea or help would be much appreciated, very much a novice Freepbx/Asterisk user, Thank you for any help in advance.
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