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SIP phone not rigging from external call

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@Bento wrote:

Hi everyone,
first of all let me say i am a total beginner and do not plan to become a pro at all.
I'm used to install new phone on our PBX server which is an Elastix with FreePBX.
Usually all i do is create a new extension for a new phone on the network and create credential so that the phone connects to the PBX.
The last phone i installed was a Yealink SIP-T26P (we have two oh them and the other one works well) we can reach it from internal call, we can transfert calls to it, but, it can't be reached by external call.
For the record we have 7 SIP phones, 2 are Yealink SIP-T26P, and the 5 others are Thomson TB-30.
If someone has any clue i'd be very glad to have it.
All advices are welcome.
Thanks !
Ben

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