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Call Park position announcement

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@phoneguy509 wrote:

Using Grandstream 2160 and 2100 phones and GXV3240. I have a key Programmed as call park and *8670

Call comes in, I answer it. I then press call park. The call gets parked but I do not hear the announcement of the position.

If I press ##70 or ##*8670 I get the announcement, but using feature buttons I do not get the announcement. Now we have to guess where they are.

I have had this system in place for years, it used to work the correct way.
UPDATE found a phone with several versions of firmware old, and it acts the same so it is system issue not a phone issue
Any help would be great!

How do i get a debug log for anyone to look at?

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