@stevensedory wrote:
We're on FreePBX 12.0.76.2 with Asterisk 11.20.0
We recently realized we could not make calls to two extensions/devices.
In Asterisk/Peers, the devices showed no IP, and were listed as "UNKNOWN".
Long story short, I read somewhere that it may be a Qualify problem, so I sent qualify to no for both extensions, and after a restart of the devices, they're working now, but asterisk peers shows them as unmonitored.
Question is, what is causing this? We have hundreds of other phones that aren't having this issue. We usually refer to the Peers to troubleshoot, so not seeing that a given extension's device is "OK" is not comforting. Any ideas?
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