@kristiandg wrote:
Good evening. Question about MusicOnHold. We have a customer that wants a group of phones in a call center to have dedicated MOH. On the inbound, that's easy - I can do it by the DID or the queue (Queues can "inherit" the MOH from the DID used to reach them). However, I found no way to control the MOH heard when a user calls OUT from their phone. I can assign an MOH class to an external route, but if that's a shared trunking resource, that doesn't help me. Outbound Route-based MOH also doesn't help if the user is calling out to another station users.
I really expected to see an "MOH Class" field on the station setting. Does anyone have any thoughts on how to achieve this under the current FPBX13 structure?
Thanks.
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