@stevet wrote:
Apologies in advance if I'm not making much sense, quite sick today.
Here's what happens - a call comes in via a queue. I answer the call. It's for someone else, so I park the call. Now, for as long as that call is still in our system, either parked or talking to the person they called for, my ext won't ring for any calls in the queue that the caller originally entered. Once that call ends, I start getting calls from the queue again.
Doesn't have to be my ext, just used mine for example. Happens with all exts.
"Skip Busy Agents" in the queue config is set to "No".
FreePBX 13.0.192.9
TIA
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