@kwriley87 wrote:
I am using FreePBX 12 with Asterisk 11.
I am using OpenCNAM as my CID source and Voip Innovations as my trunk provider with various model Grandstream phones.
Inbound caller ID is coming in with this format: ########## but we would like the caller ID to display incoming calls as ###-###-#####
What configurations need to be done to make this happen? I thought it would be a CNAM delivery issue, but OpenCNAM said it was on the trunk providers end. I called my trunk provider, they said that it was PBX setting issue that controlled inbound CID display format.
Can anyone offer any advice?
Thank you!
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